How To Book A Hotel?

This guide walks you through the process of booking a hotel on ITILITE, from searching for your preferred destination to confirming your reservation.

Table of Contents

Prerequisites
Step-by-Step Guide
Pro-Tips & Guardrails
Verification & FAQs

Prerequisites

To proceed, you need:

Hotel booking enabled for your ITILITE profile.

Step-by-Step Guide

Follow these steps to book your hotel:

1. Access the Hotels Section: From your ITILITE dashboard, click on the Hotels option in the left sidebar to begin your search.

2. Enter Destination and Dates: In the Hotel Destination Input field, enter your desired city (e.g., "Orlando"). Then, click the Check-in Date Picker and Check-out Date Picker to select your travel dates.

3. Specify Guests and Search: Use the Guest Count Input to specify the number of guests. After entering all details, click the Search Hotels Button (not explicitly shown in log, but implied before results).

4. Apply Filters and Sort Results: On the hotel search results page, apply the Free cancellation filter. Then, sort the results by Price: low to high to refine your options.

5. Select Hotel and Room: Browse the available hotels. For your chosen hotel (e.g., "Bposhtels Orlando Disney"), select the desired room type, such as Dormitory Room - Mixed, by clicking the corresponding Select button.

6. Review and Continue: Review your selection and click the Continue button to proceed with the booking.

7. Confirm Booking: On the final confirmation page, review all details carefully. Click the Confirm Booking Button to complete your hotel reservation.

Pro-Tips & Guardrails

NOTE: If enabled by your company, you can book hotels for other employees. The ability to book for others depends on your company's settings and your assigned permissions.

PRO-TIP: ITILITE requires a minimum of 1 adult guest and 1 room for hotel bookings. A maximum of 25 guests (adults + children) can be booked per request. For bookings with more than 9 guests, your request will be processed offline.

PRO-TIP: ITILITE supports various payment methods including Wallet, Unused Credit, and Central/User Cards. The booking process may vary based on your selected payment method. Bookings may be blocked if no valid payment method is available; you may be prompted to add a card or contact your administrator.

PRO-TIP: If a hotel room's price or availability changes during your booking process, ITILITE will notify you immediately and provide options to re-select a room or hotel.

PRO-TIP: After booking, you can add your hotel stay details, including check-in and check-out dates, to your calendar if it's connected to ITILITE.

Verification & FAQs

After completing your booking, you will typically see a success message, such as a toast notification stating "Hotel booking confirmed!", and be redirected to a booking confirmation page.

Q: Can I book a hotel for another employee?
A: Yes, if your company has enabled the "Book for Others" feature and you have the necessary permissions, you can book hotels for other employees.

Q: What happens if the hotel room I selected is no longer available or the price changes?
A: ITILITE will immediately inform you of any changes in price or availability during the booking process and provide options to select a different room or hotel.

Q: Are there limits on the number of guests I can book for a hotel?
A: Yes, ITILITE requires a minimum of 1 adult guest and 1 room. You can book a maximum of 25 guests (adults + children) per request. For bookings exceeding 9 guests, the request will be processed offline.

Q: What should I do if my hotel booking is blocked due to payment?
A: If your booking is blocked due to an invalid or missing payment method, you may be prompted to add a valid card. If you are unable to resolve the issue, please contact your company administrator for assistance.

Q: How do I know my hotel booking is confirmed?
A: Upon successful booking, you will typically see a "Hotel booking confirmed!" toast notification and be redirected to a dedicated booking confirmation page within ITILITE.