This guide helps you understand and configure how booking confirmations, receipts, and travel vouchers are shared with travelers and trip creators in ITILITE.
Table of Contents
Interactive Guide
Follow these steps to configure your company's voucher sharing settings:
- From your ITILITE dashboard, navigate to Account Configuration tab.
- Locate and expand the Settings section, select Booking Permissions and then click on Book for others option.
- Find the Sharing booking vouchers option. Choose either Share with all travelers or Share with trip creator only based on your company's preference.
- After making your selection, click the Save button to apply the changes.
Pro-Tips & Guardrails
Note: For bookings made on ITILITE with supported payment methods, ITILITE vouchers are automatically attached as receipts to the corresponding draft expense, streamlining your expense reporting. For multi-passenger bookings where you need a detailed per-passenger breakdown, please refer to the invoice rather than the voucher.
Pro-Tip: After any successful trip modification (such as a car rental change or a hotel extension), ITILITE automatically sends updated booking confirmations with new vouchers and combined itineraries. These updated documents are sent according to your company's configured voucher sharing settings.
FAQs
Q: What are booking vouchers?A: Booking vouchers are the official confirmation documents generated by ITILITE for your trip bookings, such as airline tickets or hotel confirmations. They contain essential details like booking references (PNR), dates, times, and specific flight or property information.
Q: What does "Share with all travelers" mean?
A: When this option is enabled, all individuals listed on the trip, along with the person who booked the trip, will receive emails containing the booking vouchers and confirmations. This is ideal for ensuring everyone has their itinerary for check-in or other travel needs.
Q: What does "Share with trip creator only" mean?
A: If this option is selected, only the person who made the booking will receive emails with the booking vouchers and confirmations. This is useful for companies that prefer centralized control over voucher distribution, such as through a dedicated travel desk.
Q: Does this setting apply to existing bookings?
A: No, this setting only applies to bookings made after the change has been saved. Existing bookings will retain their original voucher sharing configurations.
Q: Can guest users receive booking vouchers?
A: Yes, if your company's "Sharing booking vouchers" setting is configured to "Share with all travelers," guest users can receive booking vouchers and trip confirmation emails directly.
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