This article explains how your reporting manager is updated in ITILITE for approval purposes and guides you on the steps to take when your manager changes.
Table of Contents
- Understanding Reporting Managers in ITILITE
- How to Update Your Reporting Manager
- Important Considerations
- Verification & FAQs
Understanding Reporting Managers in ITILITE
In ITILITE, your reporting manager, who approves your expenses and travel requests, is linked to your user profile as an "Approver". This mapping ensures that your requests follow the correct approval workflow within your company.
You can typically view your current reporting manager information on your Profile page within ITILITE. Look for a section often labeled "Manager Information" to confirm who your current approver is.
How to Update Your Reporting Manager
If your reporting manager has changed, you cannot update this information yourself directly within ITILITE. This is a security measure to maintain the integrity of your company's organizational structure and approval processes.
To get your reporting manager updated, you will need to reach out to your company's ITILITE administrator, HR, or finance admin. They have the necessary permissions to make this change.
Your administrator will typically update your approver by navigating to Settings > General > Users, selecting your employee profile, and assigning the new manager's email ID as your Approver.
You may find a "Contact Admin" or "Support" link on your ITILITE profile or help section, which can guide you on how to reach out to the right person in your organization.
Important Considerations
If your company uses an HRMS (Human Resources Management System) or bulk upload processes, reporting manager changes might be automatically synced to ITILITE. However, this synchronization is still managed by your company's administrators, not by individual employees.
Any change to your mapped approver/manager will only affect future approval routing. Reports or requests that have already been submitted will continue through their existing approval chain unless your approver or an administrator manually intervenes.
Verification & FAQs
After your administrator confirms the update, you can verify the change by checking the "Manager Information" section on your Profile page in ITILITE.
A: No, for security and organizational structure reasons, employees cannot directly change their reporting manager in ITILITE. This change must be made by your company's ITILITE administrator, HR, or finance admin.
Q: What happens if I don't get my reporting manager updated?
A: If your reporting manager is not updated in ITILITE, your expense reports and travel requests will continue to be sent to your previous manager for approval. This can cause delays or incorrect routing.
Q: Does updating my reporting manager affect both travel and expense approvals?
A: Yes, the approver mapping in ITILITE is typically system-wide, meaning a change to your reporting manager will usually apply to both your travel and expense approvals.
Q: Who should I contact to update my reporting manager?
A: Please contact your company's ITILITE administrator, HR department, or finance admin owner. They are responsible for managing user profiles and approver mappings.
Q: Will this change affect expense reports I've already submitted?
A: No, updating your reporting manager only affects future submissions. Reports or requests already submitted will continue through their existing approval workflow.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article