Adding your frequent flyer number to ITILITE ensures you earn loyalty points on your business trips and enjoy your hard-earned travel benefits. ITILITE makes it incredibly easy to manage these details, either directly in your profile or during the booking process.
Table of Contents
Step-by-Step Guide
Follow these steps to add your frequent flyer number to your ITILITE profile:
- Access Your Profile: From your ITILITE Dashboard, locate and click on your Profile icon or name, then click on Profile. This action will direct you to your personal profile settings, where you can manage your travel preferences and details.
- Navigate to Memberships: Within your Profile, scroll down or look for a section dedicated to "Membership & Access" or "Membership information." Under the Airline section, click on Add membership to open the fields for entering your frequent flyer details.
- 3. Select Your Airline: A dropdown menu will appear, prompting you to choose your loyalty program. Click on this dropdown to reveal a list of airlines. Select the specific airline for which you wish to add your frequent flyer number.
- 4. Enter Frequent Flyer Number: In the field labeled "Membership number," carefully type in your frequent flyer number for the airline you selected. It's important to double-check the number for accuracy to ensure your points are correctly attributed.
- 5. Save Your Details: Once your frequent flyer number is entered, click the Save button to confirm and store it. ITILITE will securely save this information to your profile, making it readily available for all your future flight bookings.
Pro-Tips & Guardrails
NOTE: You can also add or manage your frequent flyer numbers directly on the flight booking confirmation page. Any changes made there will automatically update your profile for future trips and apply to your current booking.
PRO-TIP: When booking for a guest traveler, you can add their frequent flyer number in the membership section on the confirmation page. This ensures their loyalty details are stored and reused for future bookings you make on their behalf.
NOTE: If a selected flight or fare type does not support loyalty membership, ITILITE will display a banner under the membership section on the confirmation page, indicating that a frequent flyer number cannot be applied for that specific flight segment.
PRO-TIP: In the rare event a booking fails due to an invalid frequent flyer number, ITILITE is designed to automatically re-attempt the booking without the membership details, ensuring your ticket can still be issued.
Verification & FAQs
After successfully adding your frequent flyer number, you will see it listed in your ITILITE Profile under the Membership section. When you make a flight booking, the frequent flyer number will be automatically passed to the airline and will appear on your booking confirmation page, e-ticket, and any related emails.
A: Yes, absolutely! When you reach the flight confirmation page, you'll find a "Membership / Frequent Flyer" section. Here, you can select an existing number from your profile, or add a new one, which will then be saved to your profile for future use.
Q: Will my frequent flyer number be saved for future trips?
A: Yes, once you add your frequent flyer number to your ITILITE Profile or during a booking, it is securely stored. This means it will automatically appear as an option for all your subsequent flight bookings, saving you time and ensuring you always earn your loyalty points.
Q: Can I add frequent flyer numbers for guests I'm booking for?
A: Yes, when you book for a guest traveler, you can add their frequent flyer number on the flight confirmation page. These details will be stored in the guest's record, allowing you to easily reuse them for any future bookings you make for that guest.
Q: What if I don't see the option to add a frequent flyer number for a specific flight?
A: If the option is unavailable, it typically means that the selected airline or fare type for that particular flight segment does not support loyalty program attachments. ITILITE will display a message to inform you of this limitation on the confirmation page.
Q: What happens if I enter an incorrect frequent flyer number?
A: While ITILITE strives to pass accurate details, if an invalid frequent flyer number causes a booking failure, the system is designed to automatically re-attempt the booking without the frequent flyer details. This ensures your flight is still booked, though you may need to contact the airline directly to add your loyalty number post-booking.
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