Understanding when your travel bookings are eligible for loyalty points is key to maximizing your rewards, and ITILITE empowers you with clear indicators and tools to make informed choices.
Table of Contents
Understanding Loyalty Point Eligibility in ITILITE
ITILITE is designed to help you identify opportunities to earn loyalty points with your preferred airlines, hotels, and car rental companies. While ITILITE facilitates the process by passing your membership details to the vendors, it's important to remember that the final awarding of points is always subject to the specific rules and policies of the airline, hotel, or car rental company.
Here's how you can determine loyalty point eligibility for different types of bookings:
Flights
When booking a flight, you can enter or select your loyalty membership number on the confirmation page. ITILITE securely passes this information to the airline. While there isn't an explicit "Loyalty Points Eligible" tag directly on flight search results, as long as your membership number is correctly entered and the fare type supports loyalty accrual, points are typically awarded by the airline. Keep in mind that some basic or specially negotiated fares may not be eligible for points, as determined by the airline's own program rules.
Hotels
ITILITE provides clear indicators for hotel loyalty eligibility. On the hotel search and results pages, you'll find a dedicated Loyalty Program filter, allowing you to narrow down your options to properties that participate in major loyalty programs like Marriott Bonvoy, Hilton Honors, or IHG One Rewards. Additionally, eligible hotels and rooms will display a visible Earn Loyalty Points tag, making it easy to spot opportunities. On the confirmation page, you can select or add your hotel loyalty membership number for the booking.
Rental Cars
For car rentals, you can add your loyalty membership number for eligible vendors on the confirmation page. Similar to flights, there isn't an explicit "Loyalty Points Eligible" tag in the UI for car rentals. However, if the vendor supports loyalty accrual and your membership number is provided, points are typically awarded. It's worth noting that some car rental bookings, particularly those with corporate rates or specific billing IDs, might not allow loyalty accrual, as determined by the rental agency's rules. While you can add your membership number during booking, it's always a good practice to confirm with the rental car company when you pick up your vehicle, especially for specific corporate rates.
General Indicators & Best Practices
ITILITE helps you stay informed throughout the booking process. If a booking is not eligible for loyalty points—perhaps due to vendor restrictions or the specific fare/rate type—ITILITE may display a banner or message on the confirmation page or booking summary to let you know. To maximize your chances of earning points, always look for the Earn Loyalty Points tags (especially for hotels), ensure your loyalty membership numbers are correctly entered, and review any messages or banners about loyalty eligibility before finalizing your booking.
Pro-Tips & Guardrails
Verification & FAQs
After completing your booking, you can verify that your loyalty information was submitted by checking the confirmation page to ensure your membership number is displayed. For hotels, look for the "Earn Loyalty Points" tag on your booking summary. If ITILITE displays no banner or message indicating ineligibility, your loyalty details have been passed to the vendor.
A: For flights and rental cars, ITILITE focuses on passing your membership number to the vendor. While there isn't always a specific tag, entering your valid loyalty number on the confirmation page is the primary way to ensure eligibility. The final decision rests with the airline or car rental company based on their program rules.
Q: Can ITILITE guarantee that I will earn loyalty points on my booking?
A: ITILITE provides clear indicators and facilitates the submission of your loyalty information. However, the ultimate decision to award loyalty points, and the number of points awarded, is always at the discretion of the airline, hotel, or car rental company. Factors like fare type, rate, or your membership status can influence this.
Q: What should I do if my loyalty membership number isn't saved in my profile?
A: We highly recommend saving all your loyalty membership numbers in your ITILITE Traveler Profile. This ensures they are automatically applied to eligible bookings, saving you time and reducing the chance of missing out on points. You can also add them manually on the confirmation page during the booking process.
Q: I booked a hotel with an "Earn Loyalty Points" tag, but I didn't receive points. What happened?
A: Even with an "Earn Loyalty Points" tag, the final awarding of points is controlled by the hotel chain. This can sometimes depend on the specific rate type, your membership tier, or other program terms. If you believe there's an error, please contact the hotel's loyalty program directly with your booking details.
Q: Are all bookings eligible for loyalty points?
A: Not always. Eligibility can depend on the specific fare or rate type, vendor restrictions, or corporate agreements. For example, some basic economy flights, deeply discounted hotel rates, or certain corporate car rental rates may not qualify for loyalty accrual, as determined by the respective travel provider.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article